Running an e-commerce business or any physical store requires a lot of multitasking. If you count on the tasks, you will get an endless list, such as uploading products, customer support, marketing and advertising, keeping track of inventory, SEO optimizing your website, providing personalized experiences to your customers, and speeding up your page load times. But we have good news: By using AI (Artificial Intelligence), you can automate most of your tasks and spend more time on creating powerful strategies to boost your business, ultimately leveraging AI tools for business growth.
Before finding out what is best for your business, you must know:
Why You Should Use AI In 2025
If you are still confused about using AI and asking yourself, “Should I adopt AI?” Then Here are a couple of reasons why you should opt for AI tools:
- Almost 50% of eCommerce businesses have adopted AI technologies.
- It can cut your client acquisition costs by up to 50%.
- AI can anticipate helping businesses reduce inventory costs by up to 75%.
- AI-driven personalized recommendations can increase conversion rates by 15-20%. The power of this tailored approach to customer interaction is significant, and you can delve deeper into the strategies and benefits of AI-powered personalization in customer experiences through our article
- It is believed to help retailers save up to $340 billion annually.
In short, not adopting AI means you are losing money and lagging behind your competitors.
How To Find Out The Best AI Business Applications For Your Business
The AI tools you adopt must not disrupt your established workflow and help you elevate your business performance by answering your specific needs. The foremost priority is not putting you or your customers at security risk. You must use this approach to every tool, service, solution, and plugin you decide to integrate into your business.
Emerging AI Tools For Enterprises 2025
SalesLoft (DRIFT)
Drift is an AI-powered conversational marketing platform designed for eCommerce and beyond. By using Drift, companies can have real-time, personalized conversations with customers at any point in their buying journey through chatbots and messaging.
Its intelligent chatbots can answer common questions, schedule customer meetings, and identify potential leads. Drift’s platform is highly customizable and gives a personalized feel to each interaction. It helps eCommerce sites increase conversion rates, improve customer satisfaction, and drive sales by providing immediate assistance and tailored recommendations.
Best Features:
- AI-Powered Chatbots for human-like conversations
- Conversational Landing Pages (CLPs) for real-time conversations with visitors
- Real-Time ABM Notifications for alerts of target account engagement
LYRO AI CHATBOT
Lyro AI Chatbot is an innovative AI solution designed specifically for the eCommerce sector. It has changed the perception of how online shops engage with their customers. It uses natural language processing (NLP) technologies and enables online retailers to provide instant, 24/7 customer support and shopping assistance across their websites.
The best feature of this AI tool is that it keeps learning from customer interactions and improves its responses. Lyro AI can also handle a wide range of queries regarding product recommendations, inventory checks, troubleshooting, and order tracking in a user-friendly manner. To know more about AI in chatbots read our article about it.
Best Features:
- It has a simple and configurable setup.
- It offers unlimited replies per customer.
- It allows you to take over the conversation anytime you want.
ADOBE SENSEI
Adobe Sensei is Adobe’s AI and machine learning technology. It provides eCommerce retailers with powerful tools for optimization and personalization. It uses data analysis and Generative AI to offer personalized product recommendations and content, predictive search, automated catalog management through analysis, and image tagging.
Best Features:
- It can easily compute the impact of all marketing activities across businesses.
- It can provide a deep analysis of your customers and understand the cause and effect along the customer journey.
- It can predict how leads and accounts will likely move through the buyer journey and keep you focused on the right prospects.
ALGOLIA
Algolia is a powerful, API-first search and discovery platform. It enables businesses to deliver fast and intuitive search experiences by using advanced AI and machine learning algorithms to understand user intent and context to provide instant and accurate search results as users type.
Best Features:
- Algolia supports businesses of all sizes.
- It provides every user with personalized search results, product listings, and recommendations.
- It uses AI to identify and boost popular and trending content to stay on top.
- It also runs intelligent experimentation and prioritizes business metrics such as profitability or inventory levels.
KLAVIYO
Klaviyo is a great choice for creating customized customer experiences and streamlining your marketing activities to accelerate your business. This technology uses machine learning algorithms to shift through huge data sets of customer information, including browsing habits, previous purchases, and interaction trends.
Best Features:
- It uses predictive analytics to predict the next order date, lifetime value, spending potential, etc.
- This AI software helps you find the best time to email your customers.
- It also segments your audience based on your preferences.
BUFFER AI ASSISTANT
The Buffer AI Assistant is a feature within the Buffer social media management platform. It is powered by Artificial intelligence and designed to enhance content creation. This tool is designed to assist eCommerce and other businesses in generating catchy and interactive social media posts, optimizing post times based on audience engagement, and suggesting content improvements to increase reach and engagement.
Best Features:
- It creates engaging social media posts in no time.
- It offers limitless social media post ideas according to your brand.
- It can also automatically repurpose the content.
COMPETERA
Competera is an advanced competitive intelligence platform that uses AI (Artificial Intelligence) to scan and analyze large amounts of data from different online sources and creates comprehensive reports identifying competitors’ pricing, products, promotional tactics, and customer reviews. It gives you actionable insights into your competitors’ strategies and the latest market trends.
Best Features:
- It provides real-time monitoring that alerts you to significant changes in your competitors’ strategies, such as price changes, sales, or new product launches.
- It is able to provide detailed analytics that help businesses understand market dynamics, identify new trends, and uncover untended market segments.
- In Competera, every data point is secured by the SLA agreement and scanned through both manual and automated quality assurance procedures before the information goes live.
KOUNT
Kount is a digital fraud prevention platform that is based on advanced Artificial Intelligence and machine learning technologies, and it helps e-commerce businesses protect against online fraud. It also reduces chargebacks and increases sales. It provides immediate fraud analysis and scoring by examining transactions across multiple data points, including device identification, geolocation, and historical data patterns, to detect and prevent any fraudulent activity accurately.
Best Features:
- Kount is the only service provider to date that offers two forms of machine learning fraud detection: supervised and unsupervised.
- Its machine-learning algorithms are fed with decades of history.
- It gives a clear report on why and how decisions are made and provides your team with complete transparency and better insights for future policy adjustments.
CHATGPT
ChatGPT is an advanced language model developed by OpenAI. It can understand and generate human-like text based on the given prompts. The more detailed the prompt you provide, the better AI can understand and generate the required responses. Beyond text generation, the capabilities of AI extend into other creative domains, such as visual art, as explored in our article on AI art generators
Best Features:
- It’s a versatile AI tool that can create product descriptions, generate marketing content, and even manage simple tasks like email responses or social media engagement.
- It can improve its responses, learn from interactions and feedback, and become more aligned with the brand’s voice and customer needs.
JASPER
Jasper is an AI writing assistant that generates high-quality content. Its AI algorithms are designed to understand context and customer intent, enabling it to produce content that resonates with target audiences and drives conversions. It’s an ideal AI tool for content creation without compromising on quality. Jasper helps eCommerce sites maintain a consistent online presence and significantly improve their content marketing strategy and engagement with potential customers.
Best Features:
- It can write creative copy in 30+ languages.
- It provides you with actionable insights and AI recommendations for how to enhance your best content and update your worst.
- It can automatically turn a single brief into a multichannel campaign in a blink.
Choosing the Right Generative AI Tools for Your Business
It can be a real headache to know where to start and which tool is the best to choose. When looking for AI tools for business growth to streamline your business tasks, it’s important to keep your specific needs and the following factors in mind:
- Keep in view your business goals: Choose tools according to your specific pain points. That helps and supports your overall business objectives.
- Easy to use and implement: Go for tools with simple interfaces to ensure a smooth installation and adoption process.
- Compatibility with existing tools: Don’t forget to consider how well the AI tool will align with your current tech stack to avoid data silos and workflow disruptions.
- Pricing and ROI: Evaluate the cost of the tool against the potential time and cost savings it can provide.
- Security and compliance: Make sure that the tool meets your industry’s security standards in handling sensitive customer information and data protection.
- Customer support: Look for tools with active and responsive customer support and detailed training resources so your team can adapt quickly
As businesses continue to face the challenges and opportunities of the digital age, AI has stepped forward as a powerful tool for driving innovation, efficiency, and AI tools for business growth.
Stay connected with The Mighty Apes for the latest highlights about the most promising and impactful solutions for businesses looking if you want to stay ahead of the curve in 2025 and beyond by utilizing AI tools for business growth..
