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Sobeys Inc., a leading Canadian grocery retailer, aimed to enhance its digital presence and improve customers’ online shopping experience.

Sobeys recognized the need to revamp their online platform to meet the growing demands of digital shoppers. They wanted a modern, user-friendly website that would not only display their vast range of products but also deliver an experience that reflected their core values of freshness, convenience, and community. The goal was to create an efficient, seamless shopping experience that would help them stay competitive in an evolving market.

Industry

E-commerce

Location

Canada

Deliverable

Year

2022

Industry

Product and service design

Location

USA

Year

2023

Sobeys Big Thumbnail - The Mighty Apes

The primary objective for Sobeys was to redesign their website to provide a better user experience for their customers, improve online sales, and create a cohesive brand presence across all digital channels. They needed advanced functionalities like personalized product recommendations, in-store pickup options, and a smooth online ordering system that would cater to their tech-savvy customer base.

Sobeys Long Image - The Mighty Apes

Our team of creative experts at The Mighty Apes set out to completely redevelop Sobeys’ website. We focused on creating a visually stunning and easy-to-navigate site that would highlight their diverse product catalog. Key features included personalized recommendations to make shopping easier for customers, an efficient online ordering system, and in-store pickup options for added convenience. Additionally, we implemented a seamless omnichannel experience, ensuring that Sobeys’ brand messaging and services were consistent across all digital touchpoints—be it desktop, mobile, or social media.

Sobeys Portfolio Scrollable Top Row - The Mighty Apes
Sobeys Portfolio Scrollable Bottom Row - The Mighty Apes

Branding

The restored Sobeys website made a powerful impact. It not only enhanced the overall shopping experience but also boosted customer satisfaction and loyalty.

The improved functionality and design helped drive increased online sales by 75%, and customers appreciated the convenience of personalized shopping and flexible delivery options. Thanks to the redesigned platform, Sobeys solidified its position as a forward-thinking grocery retailer, offering a superior digital experience to match their renowned in-store service.

 

Looking to elevate your brand’s online presence like we did for Sobeys? Let The Mighty Apes help you create a digital experience that delights your customers and drives results. Contact us today!

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