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Privacy Policy

At The Mighty Apes, we are fully committed to protecting your privacy. This privacy policy outlines how we handle your data and comply with relevant U.S. privacy laws.

1. Introduction & Purpose:

  • This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

  • For the purpose of this policy, we use the following definitions for clarity and transparency throughout this document:
  1.  Process: The way we collect, store, use, and share your data.

  2.  Personal Information: Any data that can identify you, directly or indirectly.

We aim to empower you with a clear understanding of how your data is handled at every step.

2. Commitment to Privacy:

  • We value your privacy and take the responsibility of protecting your data seriously. We ensure that your data is handled securely and confidentially.

  • Your trust is our priority, which is why we only collect the information necessary to provide you with exceptional services. We consistently review and update our practices to meet evolving privacy standards.

3. Information We Collect:

We collect personal data such as your name, email address, IP address, and other contact information. Depending on how you interact with our site and services, the data we collect may include the following:

  • Account Information: If you create an account with us, we collect details such as username, password, and preferences.

  • Transactional Data: Information related to any purchases, orders, or interactions with our services, including billing and payment information.

  • Communication Data: When you communicate with us through email, chat, or social media, we collect the content of your messages, contact details, and any attachments or information you voluntarily provide.

  • Device Information: We may collect information about the device you are using, such as hardware model, operating system version, browser type, and unique device identifiers.

  • Geolocation Data: We may collect data about your approximate or precise location when you interact with our site, such as IP-based location data or GPS data when enabled by you.

  • Usage Data: This includes information on how you navigate and interact with our website, such as pages visited, time spent on the site, and the links you click.

  • Third-Party Data: We may receive information about you from third-party services that are integrated with our platform, such as social media networks or analytics providers.

  • Marketing Data: Information regarding your preferences for receiving marketing communications and your engagement with promotional content.

 

This list is not exclusive. We may use other information depending on your project.

 

Data is collected through various means, such as when you:

  • Submit forms on our website and sign up for newsletters.

  • Interact with our site through cookies, web beacons, and similar tracking technologies.

  • Engage with our customer service team, participate in surveys, or provide feedback.

  • Link or integrate third-party services (such as social media) with our site.

 

We strive to collect only the information that is necessary to provide and improve our services while respecting your privacy at every step.

4. Basis for Processing Data:

  • We collect data to fulfill the services you hire us for.

  • We ask for your permission when we need to use your data for specific purposes like marketing.

  • Some data is processed to improve user experience or enhance our services.

  • We collect and store data as required by U.S. law.

5. Uses of Personal Data:

  • We use your data for identity verification, fulfilling service requests, responding to inquiries, and, if you opt-in, for marketing purposes like sending promotional emails.

  • We make sure that your data is used only for legitimate and necessary purposes, safeguarding your privacy and maintaining the highest standards of data protection.

6. Cookies and Tracking:

  • Cookies help us enhance your browsing experience by personalizing content. We use tracking cookies for performance, analytics, and advertising purposes.

  • You can opt-out or adjust cookie settings through your browser.

7. Data Sharing:

  • We may share your data with trusted third parties who help us provide services (e.g., payment processors or cloud storage services).

  • We do not sell your data to third parties.

 

We may share your data with trusted third-party service providers who assist us in delivering our services. These may include:

  • Payment Processors: To handle payments securely and process transactions.

  • Cloud Storage Providers: To store and manage data efficiently.

  • Analytics and Marketing Partners: To help us analyse website traffic and improve our services, or to assist in marketing efforts if you’ve opted in.

  • IT and Security Providers: To maintain the security of our systems, identify issues, and protect against potential threats.

 

We do not sell your personal data to third parties for their marketing purposes. When data is shared, it is done so only to the extent necessary for the service being provided. Any third party we work with is required to follow privacy laws and protect your information in line with this policy. We also limit access to your personal data to those who need it to perform their roles.

8. Data Storage and Retention:

Personal data is stored only as long as necessary to fulfill our services or comply with legal requirements. The retention period depends on factors such as ongoing contracts or legal obligations determined by several factors, including:

  • Service Fulfillment: We retain personal data as long as it is needed to provide you with our services, manage your account, and create a smooth customer experience.

  • Legal Obligations: Some data may be retained for longer periods to comply with legal, tax, and regulatory obligations, such as record-keeping laws or responses to government requests.

  • Contractual Requirements: If your data is tied to ongoing service contracts, we will retain it until those contracts are fulfilled or terminated, including any required follow-up or legal claims related to those contracts.

  • User Preferences: In cases where you have opted in to receive marketing or other communications, we will retain your data until you opt-out or request the deletion of your personal information.

  • Security & Fraud Prevention: Data may be retained for extended periods to detect, prevent, or investigate fraud, security breaches, and any other suspicious or unlawful activities.

  • Data Minimization: We retain only necessary personal data, and we regularly review the data to be relevant to our operations.

  • Retention Policies: When data is no longer required for business, legal, or operational purposes, we securely delete or anonymize it in compliance with data protection laws.

  • Backup & Archival: In some cases, personal data may be stored in backup or archival systems for disaster recovery and continuity purposes, where it is securely held and protected.

 

Our commitment is to store your personal data only for as long as it serves legitimate purposes and to securely dispose of it when no longer required.

9. Data Security:

  • We use encryption (SSL certificates) and other security measures to protect your data from unauthorized access. We are committed to keeping your data safe.

10. Your Rights:

  • You have the right to access, update, or request the deletion of your data at any time. Just contact us, and we’ll help you with your request.

11. Data Transfers Outside the USA:

  • If your data is transferred outside the USA., we make it protected by security measures that comply with U.S. regulations

12. Handling User-Generated Content:

  • Any content you submit, such as comments or testimonials, may be shared on our website or social media platforms. We respect your privacy and will seek your consent if necessary

13. Complaints Handling:

  • If you have concerns about how we handle your data, you can reach out to us for prompt resolution. Free speech considerations are also considered when reviewing content complaints

14. Job Applications:

  • If you apply for a job with us, we will handle your personal data for the recruitment process and retain it only as long as necessary, or as required by law

15. Changes to the Privacy Policy:

  • Our privacy policy may be updated periodically to reflect changes in law or company practices. We encourage users to review this policy regularly

Final Thoughts:

At The Mighty Apes, we understand the importance of protecting your personal information. Our goal is to create a trusting relationship with our clients by being open and transparent about our data practices. We believe that your privacy is essential to building this trust, and we are committed to safeguarding your personal information with the utmost care.

By using our website and services, you consent to the terms outlined in this Privacy Policy. We appreciate your trust and look forward to serving you in a way that respects your privacy and keeps your data secure.

Stay Updated:

As digital practices and legal requirements evolve, we will update this Privacy Policy as necessary. We recommend that you periodically review this policy to stay informed about how we are protecting your personal data. Whenever we make significant changes, we will notify you through our website or via email.

Thank you for choosing The Mighty Apes as your creative partner. Your privacy matters to us, and we are dedicated to ensuring a safe and enjoyable experience for all our users.

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